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Suppliers’ Perspective

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Article — 1.5 min read

Survey Reveals Persistent Challenges in Supplier Relationships

Supplier relationships remain strained due to a disconnect between suppliers’ needs and what buying organizations perceive those needs to be. Despite this, more organizations across various industries are starting to recognize the importance of providing a best-in-class supplier experience as a key differentiator. Our latest survey gathered insights from 1,000 suppliers serving enterprise customers in […]

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Article — 34.5 second read

Infographic: Supplier Marketing

Step into the future of Procurement with our visually captivating infographic that highlights the significance of Supplier Marketing. In this piece, we analyze two of our recent surveys, offering a comprehensive view of Procurement from both the buyers’ and suppliers’ perspectives. The results reveal a noticeable gap between the desires and necessities of suppliers, and […]

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Article — 7.5 min read

An 8 Step Guide to Launching a Supplier Centric Strategy

What is supplier centricity? Being supplier centric means not treating suppliers as a commodity but setting them with the right foundations to do their best work for you. It is a mindset shift that acknowledges that all suppliers, rather than just the strategic few, should have access to a one-to-one style relationship. It also means […]

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Article — 9 min read

How to Realize the Benefits of Supplier Centricity

The benefits of supplier centricity As Adam Brown, Procurement Strategy & Digital Transformation at Maersk puts it, “Procurement needs to play the role of enabler, ensuring that it asserts its role in ‘getting the data shaped up,’ and using its insight and expertise to understand the supplier experience in its entirety.”  This means buyers must […]

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Article — 9 min read

How to Start Building the Optimal Supplier Experience

Building the Optimal Supplier Experience Providing an optimal supplier experience is only possible through a deep understanding of how your suppliers are expected to interact with an organization and then streamlining those processes in a ‘supplier-centric’ way. From a practical perspective, ‘supplier centricity’ in the context of Supplier Experience Management means removing friction from every […]

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